Your IT Department. Fully Managed.
For organizations that want one accountable partner to manage IT operations, Terra Dygital delivers complete managed IT support across users, devices, Microsoft 365, security, and backup. We help your business run securely and reliably with structured service delivery, clear ownership, and predictable monthly support.
What you Gain:
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One team responsible for day-to-day IT
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Consistent support, escalation, and governance
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A secure, managed operating model with predictable service delivery
Best for Organizations that:
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Do not have an internal IT department
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Want to reduce the cost and complexity of hiring internally
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Need stronger Microsoft, endpoint, security, and backup management
What We Manage
Helpdesk & User Support
Helpdesk and user support for everyday incidents and service requests.
Endpoint Management
Endpoint management, monitoring, patching, builds, decommissions, and asset tracking.
Identity & Access Management
Identity and access management, including onboarding, offboarding, MFA, groups, and permissions.
Microsoft 365 & Azure Admin
Microsoft 365 and Azure administration within a defined security and configuration baseline.
Security Monitoring & Response
Security monitoring and response across endpoints, identities, and email threats.
Backup & Recovery Coordination
Microsoft 365 backup, recovery coordination, retention management, and annual restore testing.
Account Management
Dedicated account management, service reviews, escalation coordination, and operational alignment.
Why It Matters
Modern IT is more than reactive support. It requires active management across identity, devices, cloud platforms, security, backup, and user experience. Terra Dygital brings those functions together under one managed service model so your organization can focus on the business instead of the infrastructure behind it.
Hear from our Clients
Terra Dygital has proven to be a valuable partner to Avino Silver & Gold Mines Ltd. Their team consistently delivers a high standard of service, combining technical expertise with a clear understanding of the mining and resource sector. The benefit of having 100% Canadian-based support cannot be overstated, as their team operates with a strong awareness of our operational environment and business needs. Their managed services team is well aligned with the unique requirements of resource-focused organizations, particularly when it comes to building, securing, and maintaining resilient IT infrastructure.
— Nathan Harte, Chief Financial Officer, Avino Silver & Gold Mines Ltd.
Terra Dygital gives us confidence that our technology is working for our business, not creating barriers. Their team takes the time to understand our priorities and provides practical guidance that helps us make informed technology decisions. They are responsive when support is needed and proactive in identifying potential concerns before they affect our day-to-day operations. With Terra Dygital overseeing our systems, infrastructure, and security, our team can remain focused on advancing the business. Their dependable approach and consistent communication give us peace of mind that our IT environment is well managed and prepared to support Maple Gold Mines as our needs continue to evolve.
— Kiran Patankar, President, CEO & Director, Maple Gold Mines Ltd.
Terra Dygital delivers a high level of service combined with specialized expertise in every area of Information Technology, which is a rare find today. TD has advised me in a wide variety of areas ranging from helpdesk services and cybersecurity to installing audio-visual systems in boardrooms, network architecture, resolving Microsoft issues, artificial intelligence and even assisting at interviews for a senior IT position by assessing technical ability of candidates. I have only had positive feedback from users regarding TD services and view hiring TD as an important part of providing employees with access to tools and support to perform their jobs efficiently and securely. If you want fast, expert and friendly service, I highly recommend Terra Dygital.
— April Hashimoto, CFO, Ioneer Ltd.
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